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Service desk

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overview

The service desk of the Communication Technology Research Institute is a communication center where customers get help from IT service providers. The services of the research institute are provided in the form of 3 main services and 9 sub-services.

Significant applicants and customers receive the services of the Research Institute of Communication and Information Technology

With regard to the model of the service delivery process in the Research Institute of Communication and Information Technology, the respondent in charge of receiving services is as follows:

  • The custodian of the "ICT Knowledge Education and Promotion" service is the Office of Research Affairs at +98 21 84977674

     

  • The custodian of "testing and approval of samples of products and services in the field of ICT security" is the Security Research Institute with the contact number +98 21 84977714.
  • The custodian of "Testing and Approval of Sample Products and Services in the Field of Communication Technology" is the Security Research Institute with the contact number +98 21 849777263 - +98 21 84977522.
  • The IT Research Institute is in charge of the services of "testing and approval of samples of products and services in the field of information technology" by calling +98 21 84977806 -+98 21 84977957.
  • The custodian of "ICT Documentation" services is the Documentation and Statistics Center of the Research Institute with the contact number +98 21 84977347.

  • Providing electronic services: It is done at all hours and days of the week.
  • Providing face-to-face services: From 8 am to 4 pm (office days), please contact the service desk colleagues by calling +98 21 84977852.
  • If you have a complaint about how to provide services, call +98 21 84977042 and +98 21 84977759 or visit https://bazresi.itrc.ac.ir/ or email bazresi@itrac.ac.ir

Click here to receive the terms and conditions of receiving the services of the Research Institute of Communication and Information Technology.

About us

ICT Research Institute or IRAN Telecommunication Research Center (ITRC) is the Iranian most experienced research entity in the Information and Communication Technology (ICT), with more than 46 years of scientific experience in research.

Contact us

Tel:+98 21 88630077

Fax:+98 21 88009885

Website: https://en.itrc.ac.ir/

Email: info@itrc.ac.ir

Address: End of North Karegar,

ICT Research Institute,

Tehran 1439955471, Iran

P. O. Box: 14155-3961