- Performing and managing fundamental, strategic and applied R&D projects in the IT-based applications and services
- Providing appropriate frameworks, strategies, models and mechanisms for developing e-services and applications
- Providing research plans for developing organizational architectures and information systems
- Evaluating, monitoring and foresighting IT services and applications based on standard and customized measures
- Providing appropriate mechanisms for facilitating e-content management cycle
- Providing technical services and consultation for e-services and e-content issues